Customerit™ Health Check

A 4 week program designed for businesses looking to review their current growth initiaives and develop a roadmap to connect with future revenue.

We review key areas of your business and provide a roadmap of clear and actionable tasks to achieve your goals.

Uncover the key drivers for growth in your business and operating market
Collate customer data, financials and feedback to define target groups
Identify the gaps in your current channels and communication plan and map out the work to be done
Build the right KPIs to drive ROI
Deliver clear actions to drive revenue now and into the future

Our Process:

1

Customerit Survey

The leadership team completes our 5 minute survey to benchmark your current growth plan and initiatives.

2

Half Day Discovery Session

A deep dive session with your leadership team to explore your operating market, customer understanding, business strategy, product offering, service model and current marketing

3

Growth Roadmap & Recommendations

Operating market research and review
Competitor analysis
Analysis of recent financial performance
Alignment of business strategy to growth goals
Review of current channels to market, lead volume and quality
Comprehensive customer analysis:
5 customer interviews
Customer journey mapped
Customer data analysis to identify target segments
Financial analysis to determine customer value
Product and service overview to explore revenue opportunities

TARGETED PERFORMANCE

‘We are now seeing enquiries come in from prospects our sales team has been chasing for the last two years, because we are finally engaging with them through the right channels and with the right message.’ – Sam Heath, Furtex