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We discover the points of importance and embed these into the organisation to remove personal opinions and biased marketing operations.
Nicola and Brooke developed the CustomeritTM Growth Programs to ensure SMEs have a better experience with customer insights and marketing, and are able to see the true potential of these tools as the drivers of commercial growth.
We create conversations that lead to change with respect and thoughtfulness. We challenge our stakeholders to think beyond the norm to the development and transformation of their growth capability, exceeding their expectations.
We are passionate about supporting businesses to achieve their goals – building revenue, scale and impact in their chosen markets. We use our skills to bring a valuable external voice to strategy development, and we transfer knowledge to business leaders and marketing professionals to make better decisions to power their growth.
One of the core tenants of our work as growth strategists is to consistently build customer value for our clients. We champion the customer and we ensure they are always represented in key decision-making processes, keeping the businesses of our clients relevant and focused on what really matters.
We are confident in our strategic growth expertise and what we offer to our clients and stakeholders. We share our ideas and knowledge to help businesses grow. We work with our stakeholders to give them confidence in their decision-making processes.
There’s nothing we enjoy more than seeing our clients reach their goals. We treat our client businesses as if they are our own and we are dedicated to supporting them at each step in their growth journey.
It is an always-on pillar of your business that must be considered and consistently applied. Customerit’s team of experienced Growth Specialists from a wide range of industries and disciplines is ready to leverage customer insights and convert these to increased profitability.
A commercially-minded team dedicated to generating growth
We have a passion to make a difference and support businesses to achieve results. We highlight what marketing really should be doing for your business, then use our decades of experience to support your business to achieve its growth goals.
We offer unique knowledge and insights, then develop and deliver the right plan for increased profitability.
‘We are now seeing enquiries come in from prospects our sales team has been chasing for the last two years, because we are finally engaging with them through the right channels and with the right message.’
– Sam Heath, Furtex
Tactical marketing is important, but businesses can waste a lot of time and money jumping to tactics without the right strategic foundations. Although marketing is a key driver of business growth, it is often the area where leaders feel the least confident in terms of understanding and providing meaningful direction.
You question your marketing performance and targeting
The founder or CEO is leading the marketing function by default
It is acknowledged that marketing drives growth, but there is nobody to develop, own and drive the strategy
There is a marketing team in place, but they are operating without clarity, direction and leadership
You can’t clearly articulate what your customers want
The marketing team is siloed/disconnected from other business units
The team is busy, but growth targets aren’t being reached
Your marketing is stagnating. What once achieved results now needs more and more investment to achieve growth
Strong customer understanding underpinning a strategic marketing approach is your key to unlocking more revenue. Our Customerit team uses proven experience, combined with a repeatable framework, to get businesses out of negative cycles and onto strong growth trajectories.
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