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‘The primary function of your business is acquisition and maintenance of your customers – every business should prioritise getting and keeping customers’
– Ted Levitt
‘By having a clear growth strategy, we were able to articulate our value proposition and pull in far bigger clients than we had thought possible. We have experienced 50% growth in sales this year and I can only put it down to two things – having a great team, and the Customerit Growth Program.’
– Russell Woodbury, Armoury Group
‘The team at Customerit took hold of our challenges with ownership and worked alongside our team and helped us to rebrand, creating a professional consumer brand. By setting up sprints and meeting with key stakeholders weekly we were able to accomplish a seemingly insurmountable project quickly. The work done is backed by methodology and we now have a platform to scale our brand significantly.’
– Bradley Millott, Babyrest
‘At the beginning of 2023, OLG began a 12-month engagement with Customerit to help frame a business-wide review of our position, channel, product, and customer offering. The Customerit Growth Strategist worked closely with myself as Head of Marketing and OLG’s key stakeholders to undergo workshops, conduct customer research, provide clarity of our brand message and most importantly, put our customers at the heart of what we do.
During these 12 months, the expertise and practical tools provided helped us restructure and reposition our brand. The insightful approach and clear strategic framework sparked a new way of thinking. One that has helped us make data-driven, strategic decisions that inform our long-term goals.’
– Hayley Kidd, Head of Marketing, OLG
‘During 2019, Palletmasters identified the need to develop a strategic marketing plan. We recognised that we needed external expertise and support for the most effective use of our marketing times and resources.
Customerit was recommended to us and the team has been excellent to work with. We were sceptical and lacked confidence around marketing but Customerit has worked with us to gain a full understanding of our business values and competitive opportunities. With extensive support from Customerit, we now have a strategic marketing plan that we are excited about and that we believe in. Customerit continues to work with us, as required, to develop a targeted actionable plan to enable us to market the most effective solutions for our diverse customer requirements.’
– Lorraine Hughes, Pallet Masters, General Manager
‘We have recently employed the services of Customerit to help us develop and prepare a strategy to market our company for further sales growth.
Customerit was referred to us by a company that had worked with their team previously and was very happy with the results.
In the process of getting to know us and our industry, Customerit firstly provided us with an extremely detailed market research report, analysing our industry and our potential client sectors to give us a better understanding of the direction we wished to embark. Customerit’s holistic approach and thoroughness also gave us the opportunity to internally look at ourselves to ensure we were ready ourselves for growth.
This research helped us discuss and understand the path in which Customerit would prepare the necessary tools and guidance for our growth.’
– Tony Merchant, RJWA, Director
‘We are now seeing enquiries come in from prospects our sales team has been chasing for the last two years, because we are finally engaging with them through the right channels and with the right message.’
– Sam Heath, Furtex
‘In the 18 months that Customerit worked with me and my team at G8 Education, the team’s passion and contribution was invaluable.
Customerit brings a strategic and commercial marketing skill set which is rare and can operate from the Boardroom to the frontline.
Their ability to adapt to any market or sector and across functions meant they delivered real outcomes for our business. I would work with Customerit in a heartbeat and highly recommend their services to any organisation.’
– Greg Bowell, G8 Education, GM of Marketing
‘The customer insights program that Customerit ran has been the biggest benefit to date. The information we got out of that was so valuable. The customer interviews they conducted gave us valuable understandings that we wouldn’t have found out any other way.’
– Serena Doven, Tyre Doctor
